Workplace Experience Coordinator

Akeneo is the Product Experience (PX) company and global leader in Product Information Management (PIM), creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere.

We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfillment. At Akeneo, you’ll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships.

Learn more about our culture and values via our Career page .

Job description

As our Workplace Experience Coordinator, you’ll play a critical role in Akeneo’s employee experience offering by ensuring the smooth and efficient functioning of our HQ operation. Your time will be spent on a mixture of office operations, communications, hospitality/team events, business support and above all, employee experience.

As part of our ‘People Experience’ organisation, the Workplace Experience Coordinator will serve as a key focal point to our French teams, both in-person and digitally to our remote employees. You’ll be a driven and proactive individual with a keen focus on communications, and delivering amazing experiences for people.

This is a 6-month temporary contract . The role is fully in-office, 5 days a week , and the successful candidate will need to have a very good level of spoken English.

Sound like something you can contribute to? Come join us!

Key responsibilities

Office Operations:

• Own the daily office environment by conducting regular rounds to ensure our spaces look their best and we’re delivering a great experience for our employees

• Capture, prioritise and escalate issues to ensure timely resolution; flag any opportunities to the relevant stakeholders

• Coordinate and manage office resources including supplies, equipment, and furniture

Administration & Communications:

• Be a warm and welcoming presence at the reception desk during peak hours, ensuring a hospitable experience for guests, visitors and staff

• Share key workplace communications and announcements, and have a digital presence across our office-based slack channels

• Promptly and professionally handle in-person, email and slack inquiries, directing them to the appropriate departments or personnel

• Support with new hire on/offboarding, ensuring a smooth integration process

• Placing orders and monitoring stock levels of office-related supplies as and when required

• Invoice processing and monitoring of office-related spend

• Assist in organising internal meetings, corporate apartments and events, including coordinating logistics with our internal stakeholders

• Support employees with navigating our corporate travel platform

• Handle incoming and outgoing mail, packages, and deliveries efficiently

Vendor Coordination

• In partnership with the Workplace Experience Manager, liaise with our vendors, suppliers and service providers to ensure timely delivery and quality of services - inc cleaning, maintenance, security and others

• Help update and maintain our office repairs tracker, coordinating repairs accordingly

• Obtain and compare quotes for office-related purchases and negotiate favourable terms

Remote Support

• Provide remote administrative support to our Paris team

• Act as a point of contact for our remote employees in France, assisting with administrative and logistical needs

Health & Safety

• Collaborate with the Workplace Experience Manager to ensure a clean, safe, and comfortable workplace environment

• Assist in workplace emergency situations and be a key voice in amplifying office safety protocols

What we look for

• You have one-plus years of experience in an office-related role.

• You are proactive and autonomous.

• You speak French and English at a professional level.

• You have excellent communication and problem-solving skills.

You don't need to tick every box. We strongly encourage candidates from all backgrounds to apply. If you are excited about this opportunity but your experience is slightly different, we still want to hear from you!

Interview process

1. 30-minute screening call with a member of our Talent Acquisition team

2. 60-minute interview with the Workplace Experience Manager

3. 20-minute interview with the Chief Operating Officer

Life at Akeneo

Work Environment

- Work-Life Balance: Flexible working hours, and enjoy 34 days of annual leave and RTTs.
- Commuter Benefits: 50% discount on the public transportation pass of your choice or a €45/month Sustainable Transportation Allowance to support eco-friendly commuting.
- Meal vouchers: Get your 50% employer-funded Swile card and benefit from €9,5 worth of meal vouchers per working day.

Inclusivity

- Generous Parental Leave: Benefit from 16 weeks of paid maternity leave, 4 weeks of paid leave for the second parent. A gradual return to work program is also available.
- Daycare: Providing access to a network of high-quality crèches, ensuring your little ones are cared for with a guaranteed number of cribs available.
- Community & Support: Engage in 2 paid volunteering days annually and join Employee Resource Groups dedicated to promoting diversity and inclusion within the company.

Growth & Development

- Professional Development: Access a €1,000 annual budget for personal professional development and take advantage of career paths, internal mobility opportunities, and a "Women in Leadership Programme."
- Comprehensive Onboarding: Start on the right foot with an 8-week onboarding program.

Wellbeing

- Health & Insurance: Receive comprehensive private medical insurance for you and eligible dependents designed to cover between 91% and 94% of your health expenses , with various options to suit your needs.
- Financial Security: Protect your loved ones with life insurance covering up to 5 years of your salary, and safeguard your own financial stability with comprehensive income protection.
- Mental Health Support: Access individual and confidential sessions with a mental health practitioner or coach of your choice.

For more information about benefits, don’t hesitate to contact our Talent Acquisition team.